Aware of the impact of Cooperate Social Responsibility (CSR) on the long-term business growth and the sustainable development of the company, we have implemented deliberate policies to involve all of our important stakeholders including employees, customers, suppliers, and partners in CSR. We focus on the area of Occupational Health & Safety, Human Rights, Environment, and Business Conduct/Ethics.
Comply with applicable Labour Law.
Encourage employees to develop real skills; orient and help employees build their long-term careers (e.g. via a performance appraisal process, a training plan).
Avoid discrimination both in the workplace and at the time of recruitment (e.g. against women, ethnic groups, disabled people, etc.).
Offer actively a good work-life balance for employees.
Have suitable arrangements for health, safety and welfare that provide sufficient protection for employees; provide training and ensure that employees are educated in health and safety issues (e.g. fire protection).
Control hazards and take the best reasonably possible precautionary measures against accidents and occupational diseases.
Always try to reduce company’s environmental impact in terms of energy conservation, waste minimization and recycling, pollution prevention, protection of the natural environment, sustainable transport options.
Supply clear and accurate environmental information on the company’s products, services and activities to customers, suppliers, local community, etc.
Consider the potential environmental impacts when developing new products and services.
Have a policy to ensure honesty and quality in all the company’s contracts, dealings and advertising (e.g. a fair purchasing policy, provisions for consumer protection, etc).
Tolerate no form of and not to engage in any form of corruption or bribery on any government official, stakeholders for the purpose of influencing decision making.
Supply clear and accurate information and labelling about products and services, including after-sales obligations.
Have a process to ensure effectively receiving feedbacks and resolving complaints from customers, suppliers and the other stakeholders involved in the company’s business.
Ensure timely payment of suppliers’ invoices.
Keep information exchanged with stakeholders confidential through Non- Disclosure Agreements.
Respect Intellectual Property right and consider it as an important term in our agreements with customers.
Offer training opportunities to people from the local community (e.g. apprenticeships or work experience for the young or for disadvantaged groups).
Give regular financial support to local community activities and projects (e.g. charitable donations or sponsorship).
Employees are encouraged to participate in local community activities (e.g. providing employee time and expertise, or other practical help).
Defined the company’s values and Code of conduct; communicate the company’s values to customers, business partners, suppliers and other interested parties (e.g. in sales presentations, marketing material or informal communication).
Always train employees on the importance of the company’s values and Code of conduct; ensure that they understand the company’s values and way of working.
6th Floor, 15 Pham Hung road, My Dinh 2 ward, Nam Tu Liem district, Hanoi, Vietnam.
